售後支援 · Device Support svicloudnet.com 客戶 · Our customers

小雲盒子支援 SVICLOUD device support

在本店購買的客戶，請輸入訂單編號，以及下單時使用的電郵或電話。確認後即可透過 WhatsApp 直接聯絡我們的客服。 Bought from svicloudnet.com? Enter your order number plus the email or phone used on the order. Once confirmed, you can chat with our support team on WhatsApp.

請輸入完整訂單編號（可在訂單確認電郵中找到）· Enter the full order number from your order confirmation email

再填寫以下其中一項，須與訂單上的資料相同 · Then fill in one of these, as used on the order:

下單時使用的電郵 · The email used at checkout
訂單上的電話，可包括或不包括國家代碼 · The phone on the order, with or without country code

在其他商店購買的客戶 · Bought from another seller

每部盒子的購買、保固及啟用記錄都由售出該盒子的商店保存。由於我們沒有您這部機器的資料，我們未能為您檢查或診斷問題。請聯絡您當初購買的商店，他們持有您的購買記錄，可為您安排保固或設定支援。
Each box's purchase, warranty and activation records are kept by the store that sold it. As we don't have any information about your device, we're unfortunately not able to check or diagnose it. Please contact the seller you bought it from — they hold your purchase record and can arrange warranty or setup support.

自助資源 · Self-help guides

想購買小雲盒子？· Looking to buy?

請參閱 15P、10P+ 及 10S 比較，或瀏覽 全部產品。
See 15P vs 10P+ vs 10S or browse all products.